Terms of service

Terms of Service

Welcome to NovaLife Essentials. By accessing or using our website and placing an order, you agree to the terms below.

About Our Products

We do our best to describe our products, including NovaLife Cascade, as accurately as possible, including specifications, images, and pricing. Occasional errors may occur, and we reserve the right to correct any inaccuracies and update information at any time without prior notice.

Pricing & Payment

All prices are listed in US dollars. Payment is required in full at the time of purchase through our secure checkout. We reserve the right to change prices at any time, though changes will never affect orders already placed.

Orders & Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been processed, you will receive a full refund.

Shipping & Returns

Shipping timelines are outlined in our Shipping Policy. Refunds and our 30-night trial are outlined in our Refund Policy.

Product Use

NovaLife Cascade is designed as a pet hydration accessory and is not a medical device. Always supervise your pet's initial use of any new product and consult your veterinarian with any health concerns.

Intellectual Property

All content on this site, including text, images, and branding, is the property of NovaLife Essentials and may not be reproduced without permission.

Limitation of Liability

NovaLife Essentials is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our site after changes are posted constitutes acceptance of the updated terms.